Return & Refund Policy

Last Updated: 10/4/2023

Thank you for shopping at

If, for any reason, You are not completely satisfied with a purchase, we invite You to review our Policy. 

The following terms are applicable for any products that you purchase with us.



The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.


For the purposes of this Return and Exchange Policy:

Individual (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to VS Kitchens Located at IN.

Goods refer to the items offered for sale on the Service.

Orders mean a request by You to purchase Goods from Us.

Service refers to the Website.

Website refers to My Site, accessible from

You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.



We want you to be happy with your purchase. If you are not completely satisfied, you can return the product to us and we will either repair/replace it, or credit your account. You are eligible for a REFUND or CREDIT/GIFT CARD which are subject to the below terms:

If the product will be refunded, returned, or exchanged there will be a charge on Restocking Fee of ₹150 per item, which would be applied through a total reduced refund or credit.

Products that are bought from the Physical Stores can’t be returned. All Items are eligible for return exempt the products that are: Except for Chutney powders, no other items are eligible for returns

You are always required to ship back the items by following the shipping instruction:

If applicable we will send you a soft copy of the shipping label once the return request has been approved. In case you need to ship the products using any carrier, please contact us for the Shipping Address via email:


In order to be eligible for a refund, you have to return the product within 7 days of your purchase. If the product is damaged in any way, or you have initiated the return after 7 days have passed, you will not be eligible for a refund.

In order for the product to be eligible for a Refund, make sure these conditions are met:

  • The product must be returned in its original packaging
  • The product must have the receipt or proof of purchase

After we receive your product, our team of professionals will inspect it and process your refund. The money will be refunded to the Original Payment Method you’ve used during the purchase. 


You are given 7 days to ask for the credit from the date of purchase. Customers are entitled to ask for a GIFT CARD in exchange for the Goods

In order for the product to be eligible for Credit make sure that the following conditions are met:

  • The product must be returned in its original packaging
  • The product must have the receipt or proof of purchase

Product that are on sale or discounted is eligible for Credit depending on the Store Refund Policy

We offer 100% return to refunds that are processed through Credit and have No Expiry Period. Unfortunately, Credits can’t be used to pay for shipping fees.


If you have a request for Return, Refund, or Exchange, and if you have further clarification and questions, Please do not hesitate to contact us through our:

Email Address:

You will be updated on Return Status through EMAIL and PHONE, provided that all contact information is recorded to us.